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.id{font-weight:800;font-size:15px;color:var(--accent)}.tcard-woid .age{font-size:11px;color:var(--text-faint)}.tcard-body{min-width:0}.tcard-row1{display:flex;align-items:center;gap:var(--sp-2);flex-wrap:wrap;margin-bottom:4px}.tcard-customer{font-weight:700}.tcard-loc{color:var(--text-muted);font-size:13px}.tcard-topic{color:var(--text-muted);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tcard-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}.tcard-side{display:flex;align-items:center;gap:var(--sp-3)}.tcard-detail{border-top:1px solid var(--border);padding:var(--sp-4);background:var(--surface-1)}.chevron{color:var(--text-muted);transition:transform .2s ease}.chevron.up{transform:rotate(180deg)}@media (max-width: 720px){.tcard-main{grid-template-columns:64px 1fr}.tcard-side{grid-column:1 / -1;justify-content:space-between}}.list{display:flex;flex-direction:column}.list-row{display:flex;align-items:center;gap:var(--sp-3);padding:12px var(--sp-4);border-bottom:1px solid var(--border);transition:background .12s ease;text-decoration:none;color:var(--text)}.list-row:last-child{border-bottom:none}.list-row:hover{background:var(--surface-2)}.list-row .grow{flex:1;min-width:0}.list-row .muted{color:var(--text-muted);font-size:13px}.ui-table{width:100%;border-collapse:collapse}.ui-table th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:var(--text-faint);font-weight:600;padding:10px var(--sp-3);border-bottom:1px solid var(--border);background:transparent}.ui-table td{padding:11px var(--sp-3);border-bottom:1px solid var(--border);font-size:14px}.ui-table tbody tr:hover td{background:var(--surface-2)}.toolbar{display:flex;gap:var(--sp-3);flex-wrap:wrap;align-items:center;margin-bottom:var(--sp-4)}.seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-sm);padding:3px;gap:2px}.seg button{border:none;background:transparent;color:var(--text-muted);padding:6px 12px;border-radius:6px;cursor:pointer;font-size:13px;font-weight:600}.seg button.active{background:var(--accent-soft);color:var(--accent)}.search-input{flex:1;min-width:200px}.empty{text-align:center;color:var(--text-muted);padding:var(--sp-6) var(--sp-4)}.empty .empty-icon{font-size:32px;opacity:.5;margin-bottom:var(--sp-3)}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:var(--sp-3)}.field label{font-size:13px;font-weight:600;color:var(--text-muted)}.ticket-tabs{border-bottom-color:var(--border)}.ticket-tab{background:var(--surface-2);border-color:var(--border);color:var(--text-muted)}.ticket-tab:hover{background:var(--surface-hover);color:var(--text)}.ticket-tab-active{background:var(--accent);color:#06231a}.card{background:var(--surface-1)!important;border:1px solid var(--border)!important;border-radius:var(--r-md)}.card-header{background:var(--surface-2);border-bottom:1px solid var(--border)}.modern-card{background:var(--surface-1);border:1px solid var(--border)}.modern-card:hover{border-color:var(--border-strong);box-shadow:var(--shadow-2)}.form-control,.form-select{background:var(--surface-2)!important;border:1px solid var(--border)!important;border-radius:var(--r-sm)}.form-control:focus,.form-select:focus{border-color:var(--accent)!important;box-shadow:0 0 0 3px var(--accent-soft)!important}.footer{background:var(--surface-1);border-top:1px solid var(--border);padding:var(--sp-4);margin-top:0}.muted{color:var(--text-muted)}.faint{color:var(--text-faint)}.flex{display:flex}.flex-col{display:flex;flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-1{gap:var(--sp-1)}.gap-2{gap:var(--sp-2)}.gap-3{gap:var(--sp-3)}.gap-4{gap:var(--sp-4)}.grow{flex:1;min-width:0}.wrap{flex-wrap:wrap}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.text-ellipsis{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}